{"id":4136,"date":"2019-07-29T16:39:14","date_gmt":"2019-07-29T16:39:14","guid":{"rendered":"https:\/\/www.orcapraia.com\/reclamacoes-sugestoes\/"},"modified":"2019-09-04T16:43:58","modified_gmt":"2019-09-04T16:43:58","slug":"complaints-suggestions","status":"publish","type":"page","link":"https:\/\/www.orcapraia.com\/en\/complaints-suggestions\/","title":{"rendered":"Complaints \/ Suggestions"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row css=&#8221;.vc_custom_1557144410936{padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;2\/12&#8243;][\/vc_column][vc_column width=&#8221;8\/12&#8243;]<h4 class=\"calluna-heading calluna-heading-single-line text-align-center \" style=\"color: #2cbbe9;\"><span>COMPLAINT BOOK<\/span><\/h4>[vc_column_text css=&#8221;.vc_custom_1567615319395{padding-bottom: 80px !important;}&#8221;]\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">The Hotel has manual complaints book. By December we will implement the digital complaints book.<\/span><\/p>\n[\/vc_column_text]<h4 class=\"calluna-heading calluna-heading-single-line text-align-center \" style=\"color: #2cbbe9;\"><span>CONSUMER CONFLICT ARBITRATION CENTER IN MADEIRA<\/span><\/h4>[vc_column_text css=&#8221;.vc_custom_1567615437461{padding-bottom: 80px !important;}&#8221;]\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\"><strong>Geographic Area:<\/strong> Contracts concluded in the Autonomous Region of Madeira<br \/>\n<\/span><\/p>\n<p style=\"text-align: center;\"><strong> Limit Amount:<\/strong> 30 000,00 Euros<\/p>\n<p style=\"text-align: center;\"><strong>Cost:<\/strong> Free<\/p>\n<p style=\"text-align: center;\"><strong>Average resolution time:<\/strong> 30 days<\/p>\n<p style=\"text-align: center;\"><strong>Information: Customer Service:<\/strong> Business days from 8.00 to 20.00h<\/p>\n<p style=\"text-align: center;\"><strong>Contacts:<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Postal Address: <\/strong>Rua da Figueira Preta, n.\u00ba 10, 3.\u00ba andar<br \/>\n9050-014 Funchal<\/p>\n<p style=\"text-align: center;\"><strong>Phone:<\/strong>\u00a000351 291 750 330<br \/>\n<strong>Fax:<\/strong>\u00a000351 291 750 339<\/p>\n<p style=\"text-align: center;\"><strong>Email:<\/strong>\u00a0<a href=\"mailto:centroarbitragem.sras@gov-madeira.pt\">centroarbitragem.sras@gov-madeira.pt<\/a><\/p>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/12&#8243;][\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1557144410936{padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;2\/12&#8243;][\/vc_column][vc_column width=&#8221;8\/12&#8243;][vc_column_text css=&#8221;.vc_custom_1567615319395{padding-bottom: 80px !important;}&#8221;] The Hotel has manual complaints book. By December we will implement the digital complaints book. [\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1567615437461{padding-bottom: 80px !important;}&#8221;] Geographic Area: Contracts concluded in the Autonomous Region of Madeira Limit Amount: 30 000,00 Euros Cost: Free Average resolution time: 30 days Information: Customer Service: Business days [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.orcapraia.com\/en\/wp-json\/wp\/v2\/pages\/4136"}],"collection":[{"href":"https:\/\/www.orcapraia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.orcapraia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.orcapraia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.orcapraia.com\/en\/wp-json\/wp\/v2\/comments?post=4136"}],"version-history":[{"count":0,"href":"https:\/\/www.orcapraia.com\/en\/wp-json\/wp\/v2\/pages\/4136\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.orcapraia.com\/en\/wp-json\/wp\/v2\/media?parent=4136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}