QUALITY AND ENVIRONMENT - OUR CONTRIBUTION
In this new age where the environment must be a concern of all we, the hotel gives its contribute to the community through some systems of clean energies.
For better information we make a brief description of the used equipment:
System of solar sanitary water heating: 9,000 Liters
Boiler of biomass without emission of fumes certified by the TUV, thus eliminating all the paper, card and wood and other bio-substances and producing heat for sanitary water heating.
ELECTROLYSES OF SALT
Treatment of waters of the swimming pool through electrolyses of salt, thus preventing any type of chemistries in the water that can cause allergies, being the natural and healthful sodium chloride for the human body.
We contribute to the reduction of the use of petroleum products, reducing carbon emissions and preparing the future for the next generations to be used to Green Energy.
We produce our own energy through Solar Energy.
Hotel Orca Praia has an implemented Management System, namely Quality Certification (ISO 9001), Environment Certification (ISO 14001) and HACCP system implemented.
SCOPE OF THE MANAGEMENT SYSTEM OF THE HOTEL ORCA PRAIA
The scope applies to the Quality, Environment and Food Safety Management System (HACCP System) of the Hotel Orca Praia regarding the Services of:
– Restaurant, Snack-bar and Bar on the premises of the Hotel;
– Leisure: SPA, Gym, Swimming pool and recreational activities on the premises of the Hotel;
– Transport Courtesy of the Hotel to the centre of Funchal.
The Hotel Orca Praia offers a unique experience, of quality and fair value to its customers, sustained in the systems of quality and in the formation of our main asset: our collaborators.
Here is our Policy:
HOTEL ORCA PRAIA MANAGEMENT SYSTEM POLICY
The Management System Policy of the Hotel Orca Praia was defined in order to promote the satisfaction of all stakeholders, namely: Customers, Suppliers, Employees, Society in general and other Stakeholders.
The Hotel Orca Praia is committed in the constant implementation of pro-active measures, that aim at to protect and to safeguard the environment, namely the recycling of the residues, solar plant for heating of waters for hygiene and consumption, photovoltaic system for auto-consumption and stimulating the displacement in electric vehicles and bicycles to our customers, reducing the ecological and carbonic footprint of the destination.
The Green Key certification, among others, demonstrate that this hotel unit constantly seeks continuous improvement, reducing the environmental impacts resulting from daily activity.
The Hotel Orca Praia is fully aware of the importance of Hygiene and Food Safety in all stages of foodstuffs a Preventive System of Food Safety (HACCP System) was established, which allows us to respond quickly and effectively, to the needs of our customers and other IP.
Through this policy we aim to
- Meet the needs and demands of customers and other PIs;
- Provide the consumer with locally purchased foodstuffs that are safe for consumption;
- Promote the degree of confidence of the demanding consumer;
- Promote the protection of public health and all our employees;
- Regularly assess environmental impacts and reduce consumption, preventing pollution, sustainability and decarbonisation.
- To comply with the commercial and legal requirements applicable to the sector.
The survival and progressive development of the Hotel Orca Praia, is due to a perspective of continuous improvement of the Management System of the Hotel Orca Praia and the satisfaction of our customers and other IP, which distinguish us with their preference.
The fulfilment of these objectives is the responsibility of all the collaborators of the Hotel Orca Praia.
To achieve these objectives the Hotel Orca Praia guarantees the provision of necessary and adequate resources, including specialised human resources, with periodic training and technologically advanced equipment.
Stakeholder Institutional Project Life Eco
Food hygiene HACCP
Environmental Management Systems ISO 14001
Quality Management Systems ISO 9001
Green Key (Clé verte)
Venere “Rated Top Clean”
Five Leaf System Certification