GENERAL CONDITIONS

This web site is owned by Hotel Orca Praia. Access to and use of this website are subject to acceptance of these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not visit this website.

TERMS AND CONDITIONS

The displayed prices are only, initial values, per room, per night, in Euros, and are subject to availability at time of booking. Prices may vary without notice. Some periods may be blocked, and restrictions applied on the date of arrival and duration of booking. The offers are not applicable to groups and can not be combined with other offers or promotions. Rates include VAT. All rates are in Euros.

MEALS

Daily BB are booked accommodation scheme with Breakfast Buffet included. HB includes Dinner buffet.

CANCELLATION POLICY

In order to prevent the first night of the reservation is charged on credit card left as collateral, all cancellations must be made within 24 hours of the day scheduled for the arrival, unless specified otherwise by the chosen rate.

Please call Tel: (+351) 291 707 070 or send e-mail to reserv@orcapraia.com to to cancel your reservation. If you made your reservation through a travel agency, is subject to their cancellation policies, over which we must be informed at time of booking. Cancellation policies also apply to these customers already hosted, which should inform the reception of any changes to your reservation at least 24 hours in advance in order to avoid the application of cancellation fees previously agreed. Guests must comply with the check out time (output) to avoid the application of penalty fees. In certain offers or special promotions cancellation fees may apply.

INPUTS (CHECK IN) AND DEPARTURE (CHECK OUT)

The entries are allowed from 14.00. If you would like more early, contact reservations. In order to ensure an earlier entry, we advise you to book the night before your arrival. Please inform the reserves in order to ensure that we the room is ready when you arrive. The outputs are until 1200, late departures are permitted according to availability, and charged as follows: 16:00 50% of the daily, from 16:00 will be charged 100% of the daily. The hotel has a luggage room for guests to store their luggage in transit.

CHILD POLICY AND EXTRAS BEDS

All children are welcome, those who are under 12 years stay free if sharing room with two adults, an extra bed is available. For children less than 2 years, we have cots, subject to availability, please request it at time of booking. The maximum capacity of the berths is a baby. Children over 12 are considered adults.

PETS

Pets are allowed.